We offer a full range of technical and administrative support to make your experience with Acrobatiq courseware easy and successful.
Frequently Asked Questions About Acrobatiq
How do I learn more about Acrobatiq?
If you are interested in learning more about Acrobatiq, or would like to request a demo, please contact us.
How Do I Use Acrobatiq With My Students?
Acrobatiq is a comprehensive enterprise platform for educators and instructional design to design, deliver and continuously improve highly effective and adaptive technology-enabled learning resources. Courses authored in our platform can be delivered to students either directly from the Acrobatiq platform, or through a leading learning management system using LTI links.
Is Acrobatiq Courseware compatible with my Learning Management System?
Yes, Acrobatiq courses developed in Smart Author can be delivered in through most leading learning management systems such as Blackboard, Moodle, Desire 2 Learn, and others. Contact us to learn more and request a demo.
Does Acrobatiq offer "pre-built" courseware?
As an optional component to an Acrobatiq platform subscription, we do offer a Fast-Start Content Library of 25 pre-built adaptive courses. Each course can be fully customized at the sentence level to meet course or program-level objectives.
I am a student and I need a Registration Code. How can I obtain one?
Students can obtain a registration code one of four ways:
- You can purchase a registration code online from acrobatiq.com by clicking Student Sign Up in the top right corner. Proceed through the course registration and payment process. Students can purchase access to Acrobatiq courseware with a major credit card, debit card, or by using PayPal.
- You can purchase a registration code through your local school bookstore (provided your bookstore has ordered Registration Codes from Acrobatiq.com), and complete the student sign up process at https://mycourses-acrobatiq.com/students. If you purchase a registration code from a college bookstore and subsequently drop the course, you will need to work directly with the bookstore to arrange an exchange or refund. Acrobatiq cannot make guarantees about a student’s college bookstore’s return policy. Please consult your bookstore’s return policy for details.
- In some cases, you may be required to access Acrobatiq courseware through your campus Learning Management System such as BlackBoard™, Canvas™, Desire 2 Learn™, or Moodle™. If this is the case, the registration code is automatically applied during the payment process. Your instructor will provide additional details on how to get started with the registration and payment process.
- Some institutions may provide Acrobatiq courseware registration codes directly to students. Students that receive a registration code from an instructor should visit https://mycourses-acrobatiq.com/students and follow the Sign Up process.
I am a student and after purchasing a Registration Code, dropped the course. Can I get a refund?
Students who register and purchase access to Acrobatiq courseware directly from acrobatiq.com can request a refund within 14 days from the course start date. Please contact Acrobatiq Support and include your name, institution, and the name of the Acrobatiq course. Note: Acrobatiq cannot provide refunds for registration codes purchased from a campus bookstore; these must be arranged with the bookstore.
I am a student on financial aid. What are my options for purchasing a Registration Code?
If you are a student on financial aid and awaiting FA reimbursement, you may use our “Pay Later” feature.
If choosing the “Pay Later” feature, you will have a 14-day grace period to pay for access to Acrobatiq courseware, during which the courseware will be fully available. After 14 days, you must complete payment or risk being locked out of your courseware. If payment is not made, the work completed during the grace period will not be available to the instructor for purposes of grading or determining participation at the end of the term.
Alternatively, if your financial aid is only valid through your local college bookstore, you can use the Pay Later feature and request your bookstore order a Registration Code on your behalf from acrobatiq.com. We will promptly process and ship the order during the 14-day grace period. Your bookstore should contact our support team for information on how to place an order for Registration Codes with Acrobatiq.
I am a student purchasing access to Acrobatiq courseware. How long will I have access to my courseware?
Once you have successfully registered, you will have access to your Acrobatiq courseware for five years, beginning on the day your instructor sets as your first day of class.
I am a college bookstore manager and I would like to purchase registration codes. How do I do that?
If you would like to purchase a list of registration codes, simply point your browser to http://ittybitty.bz/bookstoreorderform and complete the form. Our Customer Service Team will contact you shortly to confirm the order.